FAQs

HOW DO I PLACE THE ORDER?

Simply choose the model you want on the product page, then click the "Add to Cart" button and follow the simple steps to complete your order.

We'll prepare your order and let you know when it's on its way!

HOW LONG WILL IT TAKE TO SHIP MY ORDER?

Orders from our shop usually ship within 3-5 business days. For international orders, transit takes an extra 1 to 2 weeks.

MY TRACKING NUMBER IS NOT WORKING.

Tracking numbers may take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier may miss an order. If the tracking number still doesn't work after a few days, please contact the carrier.

I NEED HELP WITH A LATE ORDER.

Orders from our shop usually ship within 3-5 business days. For international orders, transit takes an extra 1 to 2 weeks. If your order has not arrived after 5 business days (domestic) and 15 business days (international), please contact us for prompt assistance.

PAYMENTS

What kind of payments do you accept? We accept Visa, Mastercard and Paypal. When will my card be charged? Immediately after the order has been placed successfully.

HOW SECURE IS MY PERSONAL INFORMATION?

We strictly adhere to the highest industry standards to protect your personal information when you checkout and shop at our store.

Your credit card information is encrypted during transmission using Secure Socket Layer (SSL) technology, which is widely used on the Internet for payment processing. Credit card details are used only to complete the requested transaction and are not subsequently stored.